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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Sandra DeSalvo

Sandra DeSalvo

February 28, 2026

5  out of  5
rating by Sandra DeSalvo
"I had a State Farm agent for 30 years. He recently retired and I did a search for my next agent. Last week when I met Lanell I realized we shared similar values. She was very helpful for my needs. Her office is centrally located and her staff is friendly."
We responded:
"Sandra- It was very nice to meet with you last week. Looking forward to serving you in the future. Lanell "
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Christine Cervantes

February 28, 2026

5  out of  5
rating by Christine Cervantes
"Friendly, helpful, responsive service. :)"
We responded:
"Thank you Christine. We appreciate your business! "
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Jeremy Chavez

February 27, 2026

5  out of  5
rating by Jeremy Chavez
"I recently switched my coverage from AAA to State Farm, and the difference is night and day! The team was incredibly professional and handled all my needs quickly and efficiently. While I had a frustrating experience with AAA, State Farm made the entire transition seamless and stress-free. I highly recommend them if you're looking for top-tier service and a team that actually cares."
We responded:
"Jeremy, Thank you for letting us know that you are pleased with our service as well as our products. We look forward to serving you in the furture. Lanell "
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edith Dyess

February 12, 2026

5  out of  5
rating by edith Dyess
"Thank U Soo Much Dear for ALL ur help and understanding w "MY" mess up! Ur the Best..and have ALWAYS been Soo Nice and Helpful"
We responded:
"Thank you Edith! We appreciate your business."
Profile photo of Michael Teel

Michael Teel

February 11, 2026

5  out of  5
rating by Michael Teel
"Sandra handles all of my auto insurance from my personal classic vehicles to daily commuters. Have always been a big fan of State Farm. You have to find the right agent for you and I feel like Sandra and Lanell Anderson have everything I need to trust that I’m taken care of! Very tentative and if Sandra is not available Lanell is not afraid to step in and make herself available for customers."
We responded:
"Michael, we really appreciate hearing about your experience with Sandra. She works very hard to take care of clients. We look forward to serving you in the future. Lanell "
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Gilbert Sanborn

February 11, 2026

5  out of  5
rating by Gilbert Sanborn
"Katilynn was prompt and responsive to all my requests for information. She was knowledgeable and personable. She is clearly a great asset to her agency!"
We responded:
"Thank you Gilbert! Appreciate your kind words!"
Profile photo of Zaida Aragon

Zaida Aragon

February 10, 2026

5  out of  5
rating by Zaida Aragon
"Best insurance company I have ever had. Lucero mendoza is so great she always is so helpful and always answers all the questions I may have in a timely manner she is very professional and great at what she does."
We responded:
"Zaida we appreciate your kind words for my agency and Lucero. Look forward to serving you in the future. Lanell "
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valerie anaya

February 9, 2026

5  out of  5
rating by valerie anaya
"I was in need of new insurance cards and writing minutes Lanell Anderson State Farm sent me digital copies as well as new copies in the mail. I was very grateful for the prompt and courteous attention I received."
We responded:
"Valerie: Thank you for your kind review. We look forward to taking care of your insurance needs in the future. Thanks, Lanell"
Profile photo of Pri T

Pri T

February 6, 2026

5  out of  5
rating by Pri T
"I have been at State Farm for over a decade now and got transferred to Lanell’s office a few years ago and she has always been super helpful with what I need. Even the people at her office are really kind and get you what you need."
We responded:
"We are delighted to have you here at my agency. Thank you for taking the time to share your experience. We look forward to helping you in the future. Lanell "
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Jeffrey Landholm

February 4, 2026

5  out of  5
rating by Jeffrey Landholm
"There awesome at state farm Sandra is great and everyone in that office is amazing!!!!!"
We responded:
"Jeffrey: Thank you for you nice compliment to Sandra and my office. We look forward to assisting you in in the future, Lanell "
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Kathryn Monaco

February 3, 2026

5  out of  5
rating by Kathryn Monaco
"We were looking for a new insurance agent and Lanelle was recommended by a friend. Lanelle and her staff are knowledgeable, friendly and helpful and we are very pleased to have her as our new insurance agent."
We responded:
"Kay: Thank you for coming to the office to meet with me. We are delighted for the opportunity to work with you. Lanell "
Profile photo of Cesar RuizJimenez

Cesar RuizJimenez

February 3, 2026

5  out of  5
rating by Cesar RuizJimenez
"Socorro and the State Farm team are great. Very knowledgeable and responsive."
We responded:
"Cesar: I appreciate your positive words for Socorro and my office. We look for to working with you in the future. Lanell "
Profile photo of Clarissa Ramirez

Clarissa Ramirez

February 3, 2026

5  out of  5
rating by Clarissa Ramirez
"Always great help. Very friendly"
We responded:
"Thank you Clarissa. It is always a pleasure to assist you. We appreciate your business. Lanell "
Profile photo of Willard Woodside

Willard Woodside

January 29, 2026

5  out of  5
rating by Willard Woodside
"Everyone was welcoming and professional."
We responded:
"Woody, We appreciate your business! You have been a long time, loyal customer and always pleasant to work with. Thank you for your kind words, Lanell "
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joanne eakin

January 28, 2026

5  out of  5
rating by joanne eakin
"Viola Ann provided outstanding service and personal consideration during a stressful time. The office staff is always responsive and respectful."
We responded:
"Joanne, Thank you for your kind words. We enjoy working with you and look forward to serving you in the future. Lanell "
Profile photo of Taylor Anderson

Taylor Anderson

January 27, 2026

5  out of  5
rating by Taylor Anderson
"Lightning fast responses, and sound, reliable work. Worked with Kati at Lanell’s office to get a declaration for renters insurance and not only did she have it to me quickly, but also with enthusiasm and a smile. If you have any insurance needs, look no further than Lanell Anderson and her incredible team!"
We responded:
"Thank you Taylor for your kind words! We appreciate your business and look forward to serving you in the future. "
Profile photo of Vern M

Vern M

January 26, 2026

1  out of  5
rating by Vern M
"BEWARE! Happy to take your money but too busy to service your account. After many decades of continuous insurance my policy was cancelled without a phone call, text or email in advance. Cancelled for non payment after State Farm changed my policy number and did not reinstate my auto payment setting I had for years. Then charged me 15% more money for the same policy for a non continuous insured. I called and spoke to Lanell who just offered excuses that the office tries to call but are so busy things get away from them (they didn’t call to warn me that it was to be canceled), your settings are wrong, Corporate should have…. Etc. Sad to see what was once a very good local agency go so far down hill and ruin a customers reputation. Find another agency that cares and can handle their workload."
We responded:
"Vern, Thank you for sharing your concerns. We value your long history with us and want to clarify the facts surrounding your policy and communications. Your last payment was received in October. In November, you had detailed conversations with two of our employees regarding expected payments for that month; however, no payment was made. Your recurring authorization for auto-pay was removed after you did not sign the authorization form. Due to nonpayment, your policy was ultimately canceled. Regarding communication, State Farm automatically sends multiple notices about upcoming bills, past due payments, and potential cancellations directly to the contact information on file. During your conversations with our team, you confirmed that your contact details were accurate to receive these important notifications. While our office may not have proactively reached out prior to cancellation, any contact we initiate is done as a courtesy to support our customers. We understand the importance of clear communication and continually strive to balance our workload while providing timely assistance. We appreciate your understanding and remain committed to delivering quality service. Thanks, Lanell "
Profile photo of Matthew Christian

Matthew Christian

December 5, 2025

5  out of  5
rating by Matthew Christian
"I moved and needed a new renters insurance policy. Yesterday I had a 21st century nightmare day of self-service websites (Lemonade.com) and speech recognition self-service phone menus (Homesite) all failing as if it were 1993. So I visited IRL the Lanell Anderson Insurance Agency. They're a State Farm affiliate so I had high hopes a human could solve my insurance problems. And representative Socorro Garcia-Romero did so with patience, professionalism, and insight. We discussed my needs, weighed options, checked prices, and found a combination of parameters that aligned flawlessly with my situation. Sometimes you just need a professional with the chops to do right by you, and the Lanell Anderson agency has those professionals. Try them in person in their office, they're a breath of fresh air you just can't get from a website or phone. HIGHLY RECOMMENDED."
We responded:
"Matthew we thank you for the kind review. I am delighted to hear that you were satified. We appreciate your business and look forward to serving you in the future. Lanell "
Profile photo of Kay Morgan

Kay Morgan

October 9, 2025

5  out of  5
rating by Kay Morgan
"Worked with Socorro who was exceptional. In fact I stay with this office because of Socorro and Lanell. 5 stars plus on a scale of 5."
We responded:
"Thank you for your kind words. We appreciate your patience in getting everything set up correctly. Looking forward to serving you in the future. Sincerely, Lanell "
Profile photo of James Blankenship

James Blankenship

October 8, 2025

5  out of  5
rating by James Blankenship
"Everybody that i talk to in lanell Anderson office has always been very professional and kind always a pleasure calling in to ask questions that I have. they are all great"
We responded:
"Thank you James! We appreciate your business and hope to continue to serve you in the future. Lanell "
Profile photo of Christopher Thomas

Christopher Thomas

October 8, 2025

5  out of  5
rating by Christopher Thomas
"Sandra was very helpful for the new coverage and claim on the windshield replacement."
We responded:
"Chris: Thank you for your kind words. We appreciate your business. We have enjoyed a long working relationship with you. Best wishes, Lanell "
Profile photo of Tanya Griego

Tanya Griego

June 25, 2025

5  out of  5
rating by Tanya Griego
"Since I switched to State Farm I have had the most wonderful service. The agents are all so helpful and I would honestly recommend this location to anyone!! Thank you Castalia!"
We responded:
"Thank you for your business! We look forward to serving you in the future. Lanell "
Profile photo of Estrella Hernandez

Estrella Hernandez

June 13, 2025

5  out of  5
rating by Estrella Hernandez
"Castalia Is very polite and respectful had a great experience with her helping me today and will continue asking for her when I have any problems or issues!"
We responded:
"Thank you! We appreiate your business."
Profile photo of JMOA

JMOA

June 10, 2025

5  out of  5
rating by JMOA
"Thank you for the prompt friendly service!!!"
We responded:
"Thank You!!!"
Profile photo of Shelly Aragon

Shelly Aragon

June 5, 2025

5  out of  5
rating by Shelly Aragon
"The staff @ State Farm Lanell Anderson office are always extremely helpful. Castalia always goes out of her way for me. I appreciate it."
We responded:
"Thank you Shelly. Your kind words are much appreciated. We look forward to serving you in the future. Lanell "