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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Naharai Galindo

Naharai Galindo

April 23, 2025

5  out of  5
rating by Naharai Galindo
"This location is amazing any time I have any concerns on my policy or trouble with my bill Socorro and Imari are quick to jump and help I definitely recommend this location for anyone looking for insurance"
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John Marriott

April 22, 2025

5  out of  5
rating by John Marriott
"I have been a state farm customer for years. I certainly do. Enjoy the professionalism and the attention to detail that my agent at State Farm currently accommodates. I've had a few situations over the years and with expedient and attention to detail, they handle all and every part of the claim with no problem. For those who are reading this, I recommend safe farm. I currently live in Albuquerque, New Mexico. And they are, without a doubt, the best insurer I have ever seen. I've had a feel in my time, but i've never switched from them. Thanks again"
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Anthony Nguyen

April 22, 2025

5  out of  5
rating by Anthony Nguyen
"Castalia went above and beyond helping me with my insurance policy, if I could give six stars, I would :)"
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Gabriel Wyler

April 21, 2025

5  out of  5
rating by Gabriel Wyler
"Always great speedy service"
We responded:
"Thank you Gabriel! We look forward to seeing you in the future. "
Profile photo of Esther

Esther

April 16, 2025

5  out of  5
rating by Esther
"I have been a client for a very long time. I really appreciate how well I have been taken care of. Castalia has been absolutely wonderful in assisting me in whatever I am needing to take care of. I am very grateful."
We responded:
"Esther, I really appreciate your kind words. We look forward to seeing you in the future. "
Profile photo of John Esquibel

John Esquibel

April 15, 2025

5  out of  5
rating by John Esquibel
"My agency since I was 18 years old. No regrets."
We responded:
"Thank you John! We appreciate your business!"
Profile photo of Kathy Heyman

Kathy Heyman

April 15, 2025

5  out of  5
rating by Kathy Heyman
"Castalia was wonderful to work with. Very professional and thorough even when I requested several changes."
We responded:
"Thank you Kathy for the positive feedback. We look forward to serving you in the future."
Profile photo of Megan Glanville

Megan Glanville

April 11, 2025

5  out of  5
rating by Megan Glanville
"This office is great to work with. I have communicated many times with Socorro and she has been kind, helpful and prompt everytime."
We responded:
"Megan, Thank you for the kind words. We look forward to working with you in the future."
Profile photo of Lenny Ruggiero

Lenny Ruggiero

April 10, 2025

5  out of  5
rating by Lenny Ruggiero
"Thanks to Castalia for helping me work out the sale of my truck and being polite and helpful, regarding my other cars and policy."
We responded:
"Thank you so much, Lenny! It's been a pleasure knowing you for 30 years and being able to assist you and those you care about. Your kind words mean a lot to us, and we're grateful for your trust and friendship. Here's to many more years of good service and great relationships!"
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Carrie M

April 7, 2025

5  out of  5
rating by Carrie M
"I love the service we get at Lanell's office. We have been a client of them for YEARS and every time I call, they are able to quickly and efficiently answer my questions or concerns. They are very respectful and listen well. Great office to be connected to!"
We responded:
"Thank you Carrie! I appreciate the kind words and review. We look forward to serving you in the future. Lanell "
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Debbie Castle

April 3, 2025

5  out of  5
rating by Debbie Castle
"A special thank you to Socorro Garcia-Romero for her excellent customer service skills! She is always so professional and prompt in the processing of claims. We appreciate her attention to detail and her friendly personality."
We responded:
"I appreciate your feedback and review. I am delighted to hear you are pleased with the service in my office. Thank you for your business and we look forward to serving you in the future. "
Profile photo of Margaret Matakovich

Margaret Matakovich

March 28, 2025

5  out of  5
rating by Margaret Matakovich
"Hi Lanell, I want to thank Imari White for her wonderful quick responses and support to my claim as well as I am grateful for Yvonne and Nicolette who also have helped me with my claim. These are wonderful representatives! Thank you very much! Gratefully, Margaret (Marga) Matakovich"
We responded:
"Margaret, Thank you for your kind words and the review. I am delighted to hear that your claim experience has gone well. We appreciate your business and look forward to serving you in the future. Sincerely, Lanell "
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Robb Brown

March 24, 2025

5  out of  5
rating by Robb Brown
"Castalia- is awesome. She has helped me twice now and each time she is quick to the point and I always get an email with my insurance card when I add coverage. Hope to keep dealing with her!!"
We responded:
"Robb, Thank you for your kind words and feedback! We look forward to serving you in the future. Lanell "
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omar ramirez

March 20, 2025

5  out of  5
rating by omar ramirez
"I want to give thanks to all the staff at the Lanell Anderson office here in Albuquerque, New Mexico. They all are very knowledgeable. They always go over and beyond to help me with any issues I may have. Especially a young lady named Socorro. She helps me every time I call takes care of my issues and always always make sure that all my questions are answered, and my issues are resolved again, I want to thank everybody at that office. They do such an outstanding job and I wanna thank them for everything!!!"
We responded:
"Omar, Thank you for your kind words. I really appreciate you taking the time to provide feedback, it really lifts everyone's spirits. We all look forward to serving you in the future. Thank you Lanell "
Profile photo of Imari White

Imari White

February 4, 2025

5  out of  5
rating by Imari White
"We are most definitely a 5 star office!"
We responded:
"Thank you for the 5 star review! We look forward to assisting you in future."
Profile photo of Analee Rodriguez

Analee Rodriguez

October 31, 2024

5  out of  5
rating by Analee Rodriguez
"I had a concern, and I spoke to Socorro yesterday and she was the best! She helped me out when I was stressed even made a call herself to the car rental company for me and figured everything out. I appreciate her so much and State Farm for always being there right away! Thank you !"
We responded:
"Thank you so much for sharing your experience, Analee! Socorro is truly dedicated to helping out whenever needed, and it's wonderful to hear she was able to assist you with your car rental issue. We appreciate your kind words and are always here to support you!"
Profile photo of Iris Denise Lopez

Iris Denise Lopez

October 25, 2024

5  out of  5
rating by Iris Denise Lopez
"Socorro, we are so grateful to have had you at a difficult time. Your empathy, patience and diligence meant the world to us! Bless you and the rest of the State Farm Staff! Love you all..!"
We responded:
"Thank you so much, Iris Denise Lopez! Socorro's empathy, patience, and diligence are truly appreciated, and it's wonderful to hear how much they meant to you during a difficult time."
Profile photo of st

st

October 14, 2024

5  out of  5
rating by st
"Socorro has been consistently professional, courteous and patient, exceedingly knowledgeable, and ever-helpful with suggestions and information. In fact, I don't recall speaking to any of the staff members who were unkind, impatient, or uninformed. Thank you so much for all that you do to go above and beyond in assisting your clients."
We responded:
"Thank you for your kind words! Socorro and the entire team strive to provide professional, courteous, and knowledgeable service every day. It's wonderful to hear that our efforts to go above and beyond have made a positive impact. We truly appreciate your feedback and your trust in us!"
Profile photo of David Glisch

David Glisch

October 2, 2024

5  out of  5
rating by David Glisch
"Viola Ann, Vicki and Lanell have taken care of me for 15 years now! Thanks for everything. This is the best State Farm office around."
We responded:
"Thank you so much, David! It's been a pleasure taking care of your insurance needs for the past 15 years. Your kind words mean a lot to us, and we're grateful for your continued trust and support!"
Profile photo of Nick Romero

Nick Romero

September 26, 2024

5  out of  5
rating by Nick Romero
"I’ve ran my truck, home, and business insurance with Lanell for years now. Every one of her staff is great and always prompt to help with whatever you need!"
We responded:
"Thank you so much, Nick! It's fantastic to hear that you've had such a positive experience with our team over the years. We're always here to help with your insurance needs and appreciate your continued trust in us!"
Profile photo of Michael Johnson

Michael Johnson

September 24, 2024

5  out of  5
rating by Michael Johnson
"Great service! I called, got a knowledgeable and friendly person (Raeleen) immediately, and had my request handled right away. What more could I say? These are great folks."
We responded:
"Thank you so much for your kind words, Michael! We're delighted to hear that Raeleen was able to assist you promptly and efficiently. It's wonderful to know you had such a positive experience with us. We appreciate your support!"
Profile photo of Toni Marie

Toni Marie

July 31, 2024

5  out of  5
rating by Toni Marie
"I have been with State Farm for a few decades now. Moving to a different state can be scary, especially finding a new agent. I can say this because decades ago I was employed with State Farm and know how important it is for customers to feel comfortable and trust their new agent. I was recommended to this office by a friend because I was not happy with my previous State Farm office. I am very satisfied and impressed with Lanell Anderson ‘s office. Ms. Anderson took the time to meet and greet me taking the time to go over all of my policies to make sure they were transferred over hassle free. Also a big thank you to Socorro, who is also in this office and has worked very diligently with our policies. This office has great communication, and returns phone calls quickly."
We responded:
"Thank you so much for your kind words, Toni Marie! It's wonderful to hear that you felt comfortable and well taken care of during your transition. Lanell and Socorro are dedicated to providing excellent service, and we're delighted that their efforts made a positive impact on your experience. Your satisfaction is our priority, and we appreciate your trust in us!"
Profile photo of Clifford Ochoa

Clifford Ochoa

May 10, 2024

5  out of  5
rating by Clifford Ochoa
"Socorro has done a fantastic job with helping me out with everything on getting my truck fixed. Ms Vickie has always answered all my questions and made sure I had the right coverage for my need. They are two fantastic ladies that work for you."
We responded:
"Clifford, Thank you for the great review and trusting our team with all your Insurance needs."
Profile photo of Benny Valdez

Benny Valdez

March 25, 2024

5  out of  5
rating by Benny Valdez
"Super awesome friendly service!! Thank you thank you"
We responded:
"We are committed to maintaining the high standard of customer service that you enjoyed during your visit. Your feedback serves as a source of inspiration for us to continue delivering outstanding service."
Profile photo of Lorraine Luna

Lorraine Luna

February 25, 2024

1  out of  5
rating by Lorraine Luna
"I'm very pleased with this insurance office."
We responded:
"Thank you for the great feedback, Lorraine!"